Team Management

SweetCode Cloud supports multi-user organizations so your team can collaborate on tracking setup and monitoring. This guide covers creating organizations, inviting members, and managing roles.

Organizations

Every SweetCode Cloud account is organized around organizations. An organization owns domains, subscriptions, and usage limits. When you first sign in, you’re prompted to create your first organization.

Creating an Organization

1. Click the org switcher in the sidebar (shows your current org name)
2. Click Create Organization
3. Enter a name for the organization (e.g. your company or store name)
4. Click Create

The new organization is created with a free-tier subscription. You can upgrade the plan from the Billing page.

Organization Limits

The number of organizations you can create depends on your plans:

Condition	Max Organizations
All your organizations are on the Free plan	2
You have at least one paid plan	10

Switching Organizations

If you have multiple organizations, use the org switcher in the sidebar to switch between them. Each organization has its own domains, subscription, members, and usage tracking.

Renaming an Organization

1. Go to Settings in the sidebar
2. Edit the Organization Name field
3. Click Save

Only owners and admins can rename an organization.

Team Members

You can invite team members to your organization so they can view domains, monitor events, and help manage tracking.

Inviting a Member

1. Go to Settings in the sidebar
2. Scroll to the Members section
3. Enter the team member’s email address
4. Select a role (Admin or Member)
5. Click Invite

The invited user receives an email with a magic link. When they sign in, they’ll see your organization in their org switcher. Invitations expire after 7 days — if not accepted, you’ll need to send a new invitation.

Roles and Permissions

Each team member has one of three roles:

Role	Permissions
Owner	Full access — manage domains, billing, members, settings. Can delete the organization. Every org has exactly one owner (the creator).
Admin	Full access — manage domains, members, settings. Cannot access billing or delete the organization.
Member	Read-only access — view domains, events, usage, and settings. Cannot make changes.

Removing a Member

1. Go to Settings in the sidebar
2. In the Members section, find the member you want to remove
3. Click the Remove button next to their name

Only owners and admins can remove members. The organization owner cannot be removed.

Common Scenarios

Agency managing multiple stores

Create a separate organization for each client store. This keeps domains, billing, and usage completely isolated. You can have up to 10 organizations with at least one paid plan.

Team monitoring events

Invite your marketing or analytics team as Members so they can view the Events page, check destination status, and monitor usage — without being able to change the configuration.

Developer setting up tracking

Invite your developer as an Admin so they can add domains, configure DNS, and manage the Pixel Manager sync token — while you retain billing control as the Owner.