Configuration

Once your domain is connected, SweetCode Cloud handles event routing automatically. This guide explains how the configuration works and what settings are available.

Event Destinations

SweetCode Cloud forwards tracking events to multiple ad platforms simultaneously. Destinations are automatically synced from your Pixel Manager for WooCommerce configuration — you never need to manually enter API keys or pixel IDs in the SweetCode Cloud dashboard.

How Sync Works

1. In the SweetCode Cloud dashboard, go to Domains → [your domain] and copy your Sync Token
2. In WooCommerce, navigate to Pixel Manager → Settings and paste the token into the SweetCode Sync Token field
3. Click Save Changes — Pixel Manager automatically pushes your destination configuration to SweetCode Cloud

Whenever you add, update, or remove a destination in Pixel Manager, the changes sync automatically on the next page load or settings save. You can also trigger a manual resync from the domain detail page in the dashboard (see Resync below).

Supported Destinations

Destination	Platform API	Availability
Meta Conversions API	Graph API v21.0	Available
TikTok Events API	Business API v1.3	Available
Pinterest Conversions API	Pinterest API v5	Available
Snapchat Conversions API	Conversions API v3	Available
Reddit Conversions API	Conversions API v3	Available

All destinations are available on every plan, including the free tier. For per-platform details including event mappings, see the Supported Destinations guide.

Credential Security

API credentials (access tokens, pixel IDs) are encrypted at rest using AES-GCM encryption and are never displayed in plain text in the dashboard. When viewing destination details on the domain page, credentials are masked (e.g. sk-****...7f3a).

Proxy Settings

Plan Limits

Each plan includes monthly request, domain, and log retention allowances:

Plan	Requests / month	Domains	Log Retention	Organizations
Free	100,000	5	1 hour	2
Pro	500,000	25	3 days	10
Business	2,000,000	50	7 days	10
Scale	10,000,000	100	30 days	10

When your monthly request limit is reached, new events are rejected with a request_limit_exceeded error until the next billing cycle. You’ll receive email warnings at 80%, 90%, and 100% usage thresholds so you can upgrade before events are lost.

For full plan details and upgrading, see the Billing & Plans guide.

Payload Size

The maximum request payload is 100 KB. Requests exceeding this limit receive a 400 response with an invalid_payload error code.

Rate Limiting

To protect the platform and your account, requests are rate-limited:

Scope	Limit
Proxy events	120 req/IP/minute
Login attempts	5 req/email/hour
Management API	60 req/session/min

When a rate limit is exceeded, requests receive a 429 response with a rate_limited error code. Rate-limited requests do not count toward your monthly usage.

Resync

If your destination configuration is out of date or you’ve made changes in Pixel Manager that haven’t synced, you can trigger a manual resync:

1. Go to Domains → [your domain] in the dashboard
2. Click the Resync button in the shop information section
3. SweetCode Cloud sends a callback to your WooCommerce store, which triggers Pixel Manager to re-push the full configuration

The resync process typically completes within a few seconds. The domain detail page will show a progress indicator while the re-push is in progress.

Note

For a resync to work, your WooCommerce store must be reachable from the internet and Pixel Manager must be active. If the callback fails, check that your store isn’t behind maintenance mode or a firewall blocking the callback URL.